Privacy Policy

Neighborhood Paint Co. Privacy Policy

Effective date: May 8, 2026

1) Information we collect
We collect the details you submit, including name, email, phone, service address, project notes, photos, requested timeline, communication preferences, account information, and support messages.

2) How we use information
We use your data to provide estimates, schedule services, manage projects, send invoices, process billing, provide support, improve site reliability, and prevent fraud or abuse.

3) Billing and payment data
Payments may be processed by third-party payment providers. We store only the billing details needed for records and reconciliation, and we do not store full payment card numbers on this site unless explicitly supported and disclosed by the payment provider workflow.

4) Sharing
We share data only as needed with employees, contractors, service providers, and payment processors who support project delivery, invoicing, communications, hosting, and security. We may disclose information when required by law.

5) Cookies and analytics
We may use cookies, session storage, and basic analytics logs to keep you signed in, remember preferences, diagnose errors, and understand site usage.

6) Retention
We retain project, quote, and billing records for operational, accounting, legal, and tax purposes, then delete or anonymize data when no longer required.

7) Your choices
You can request updates to your contact details, request account/data deletion where legally allowed, and opt out of non-essential marketing communications. Service and billing notices may still be sent when necessary.

8) Security
We use administrative, technical, and organizational safeguards designed to protect information. No online system is 100% secure, but we continuously improve controls.

9) Contact
For privacy questions or requests, use the Contact page or support channels listed on this site.